Service Plans
Every business depends on reliable technology, but every business has different requirements.
That’s why AnchorPoint Networks offers flexible managed service plans designed around your network, your users and the level of support your organisation needs.
Basic
Monitoring and break-fix support. Ideal for businesses that manage day-to-day IT themselves.
Standard
Fully managed IT. Most SME’s choose this support tier.
Premium
Priority response, proactive security reviews, VoIP, and regular review calls.
Beyond Managed IT
Not every business needs to hand over its whole IT setup – sometimes you just need an experienced specialist for a specific piece of work. AnchorPoint offers a range of one-off, project and advisory services, each scoped and priced up front in a short conversation, so you know exactly what’s included before anything begins.
Project & Deployment Work
Design, installation, migration and configuration on a fixed project basis — new networks, firewall and switch deployments, Microsoft 365 setup, VoIP onboarding and multi-site VPNs.
Network Health & Security Assessment
A structured review of your whole network against recognised security standards. We identify the risks, rank them by priority, and give you a clear remediation roadmap – aligned to Cyber Essentials where relevant.
Infrastructure Upgrade & Modernisation Plan
Running on ageing or end-of-life firewalls and switches is a real risk. We assess what you have and produce a clear, costed, phased plan to move forward – so you can budget with confidence.
Independent Network Review
A senior engineer’s honest second opinion on your existing setup – or on work another provider has done. A focused sense-check, delivered as a concise written opinion you can act on.
Network Documentation Package
Inherited a network nobody ever documented? We survey what you have and produce professional topology diagrams, IP records and an asset register – the reference every business should have.
Cyber Essentials Readiness & Certification
Need certification for a contract, tender or insurance? We review your environment against all five controls, close the gaps, and support you through to certification.
Ad-hoc Technical Support
Vendor-neutral help with the awkward jobs – regaining access to a locked or undocumented switch or firewall, resolving a stubborn fault, or getting a second pair of expert hands on a problem. Charged by the hour or half-day, with no ongoing commitment.
Professional IT support built around your business.
Unlike traditional IT providers, our service plans are built on enterprise-grade network and security engineering. We don’t simply respond when things go wrong – we design, secure and proactively manage the infrastructure your business depends on every day.
Whether you’re a growing professional practice or an established SME, our managed service plans provide predictable support, proactive maintenance and expert technical guidance backed by clearly defined Service Level Agreements (SLAs).
Not sure which tier is for right for your business? Book a free consultation – no obligation, no commitment.
Why businesses choose AnchorPoint
